Clear answers. Better next steps.

The essentials of finding, choosing, and downloading extensions from WentoCart Marketplace.

Choosing an extension.What is WentoCart Marketplace?It is a place to discover extensions that add capabilities to a WentoCart store. Browse by category or search for the task you want to solve.How do I check compatibility?Compare your installed WentoCart version with the publisher’s supported versions on the listing. Ask the publisher if a version is not covered. Compatibility with one release does not automatically include future releases.Who publishes the extensions?The publisher is named on each listing. An extension being free or listed on the marketplace does not by itself mean it is an official first-party WentoCart extension.Orders and downloads.Does Free mean I need to enter payment details?A free-only order does not require payment. Complete the account and confirmation requirements shown at checkout. A cart with paid items follows the paid checkout flow.Where do I download an extension?Sign in with the checkout account, review your orders, and open My extensions. Download access depends on order completion, payment confirmation when applicable, and an available publisher-supplied file.Why is a download not available yet?Check whether the order is still pending, payment needs confirmation, or the publisher has not supplied an available file. If your confirmed order still has no file, contact the marketplace team with the order reference.Can I use an extension on several stores?That depends on its license. Check the permitted stores, domains, staging use, and redistribution terms before installation. A Free label does not answer those questions.Updates, services, and help.Are updates and support always included?No universal duration applies. Review the publisher’s update and support terms for the individual extension. Do not assume lifetime updates or installation services unless expressly included.Can an extension require a paid external service?Yes. An integration may require an external account, provider credentials, transaction charges, or a service subscription even if the extension itself has no purchase price.What should I do before installing?Read the documentation, check compatibility and dependencies, make a backup, and test in a staging environment before production.Who can help with an issue?For marketplace account, checkout, and download issues, contact the marketplace team. For the extension’s operation, follow the publisher’s support instructions. See Support for the details to include.How do I stop marketing emails?Use the unsubscribe option provided with marketplace marketing emails or request help through Contact. Necessary account and order messages are separate.